Refund Policy
Thank you for shopping at Finnotes. We sell digital products (e-notes and educational materials) that are delivered instantly after purchase. Please read our Refund Policy carefully before making a purchase
No Refunds for Digital Products
All products sold on Finnotes are non-refundable because they are digital downloads.
Once the file has been purchased and delivered, it cannot be returned.
Therefore, we do not provide refunds, returns, or exchanges for:
- Digital e-notes
- Downloadable study materials
- PDF files or any other digital format
All sales are final.
Exceptions (If Applicable)
We may offer a refund only in the following rare cases:
- You received a corrupted or unreadable file
- You received the wrong file
- The download link was never delivered and we could not resolve the issue
To qualify for an exception, you must contact us within 48 hours of purchase with:
- Your order number
- The email used for purchase
- A description or screenshot of the issue
We will review your request and respond within 1–3 business days.
Duplicate Purchase
If you accidentally purchased the same product twice, contact us with:
- Order numbers
- Proof of duplicate purchase
We may provide a refund or store credit for the duplicate order only.
Non-Refundable Situations
Refunds will not be issued for:
- Changing your mind
- Wrong product selected
- Inability to access files due to device issues
- Failure to read product descriptions
- Attempting to return a downloaded product
Please ensure your device supports PDF files before purchasing.
If You Did Not Receive Your File
If you did not receive your download link:
- Check your spam/junk folder
- Check your order confirmation page
- Ensure the email entered at checkout is correct
If the issue still persists, email us and we will resend the files.